Company profile

Los Angeles Website Design & Los Angeles Marketing Firm, was developed with one premise in mind – to make our customers and their business development our number one priority. Our expert designers and Search Engine Optimization professionals are the best in their fields. We have recruited some of the most talented computer and design experts to maximize the effectiveness of the services we offer.A leading UK clothing brand for the fashion-conscious teen- to twenty-something young woman: a first choice for ‘must have’ high fashion trends at affordable prices!

Our co-ordinated lifestyle ranges are constantly updated to give that ‘fabulous fashionista’ up-to-the-minute appeal! We have ‘the full outfit’ from party dresses, heels and handbags, to winter coats, boots and scarves.

Value for money is important to our customers, we dont disappoint, with catwalk and celebrity-inspired quality fashion offering, fantastic value.

Their Services

Online and physical fashion outfit retail outlet across UK

Business situation (Why customer came to us)

They had a unique situation where the stock details gets updated every weekend and each week on Monday they had to allocate the requested stocks to the shops, in such scenario based on time zone and weekend processing capabilities the client was in need to transfer this process to an offshore location to manage the requirement and we won this project competing with 10 other different vendors.

Technical situation

This job involves entering Cash and Amex payments details and cash paid out details into the Sage accounting software connecting through Virtual Private Network, here we are using gotomyPC as our VPN. The challenge here was understanding the accounting process and terminology used and getting used to it.

Solution (The process we followed)

We got trained with their accounting process and also with the sage accounting software, we were allotted two PC’s there in their office and we use gotomyPC as remote access interface for the PC’s allotted.

We will be provided with the paperwork on weekly basis and we manually enter the details into sage accounting software remotely accessing the system.

Products and services our company used

Hardware Products used:

  • Intel Dual core processors with IBM server
  • Software Products used:
  • GotomyPC interface to access the remote PC
  • GotomyPC interface to access the remote PC
  • Sage Accounting
  • Client communications happens through Email and Telephone
Cost Saving & SLA Adherence Synopsis

Our cost effective ways of doing the process with specified timelines as the client was specific about weekend process for them to make the timely stock allocations.

Benefits (How customer benefited and what are they)

Client were able to meet the deadlines to allocate the stocks accordingly so that the sales process happens smoothly for that week.